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Careem Food's ‘Dirham for Delays’ is Now in Abu Dhabi

Careem Food Introduces AED 1 Per Minute Compensation for Late Deliveries in Abu Dhabi

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Careem Food's ‘Dirham for Delays’ is Now in Abu Dhabi

Careem Food is rolling out its popular 'Dirham for Delays' initiative in Abu Dhabi, offering customers AED 1 for every minute their delivery is late. This program, which started in Dubai in 2023, aims to boost delivery reliability and customer satisfaction.

Effective Delivery Solution

The 'Dirham for Delays' campaign has proven successful in Dubai, where it helped ensure that only 1 in 20 orders was delayed in 2022 and 2023. The initiative is designed to enhance delivery precision and build greater trust among users.

Regional Expansion

Since its launch in Dubai in 2020, Careem Food has expanded its services across the UAE, Saudi Arabia, and Jordan. The addition of this campaign in Abu Dhabi reflects Careem Food's commitment to improving service quality and maintaining high customer satisfaction.

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