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Microsoft Global Outage: Here are All the Details

The outage was not caused by any cyberattack.

  • Publish date: Friday، 19 July 2024 Last update: Tuesday، 10 December 2024
Microsoft Global Outage: Here are All the Details

Airlines, banks, healthcare systems, and other institutions around the world depending on Microsoft 365 applications experienced an outage on Friday, Jul. 18.

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Flight and train services came to a halt globally, including 1,000 flights in the US. 

Cause of the Microsoft Global Outage

Microsoft Global Outage: Here are All the Details

The cybersecurity giant Crowdstrike shared that the outage resulted from a corrupted update that Crowstrike pushed out to its customers. 

The cybersecurity firm's CEO George Kurtz ensured the outage had not resulted from a malicious cyberattack. He said, "This is not a security incident or cyberattack.”

Engineers from Crowdstrike have been working to fix the problem. The issue only affected Windows, not other operating systems. 

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Effects of the Microsoft Outage

Microsoft Global Outage: Here are All the Details

As a result of this outage, 1,400 flights around the world were cancelled on Friday. 

In the US, American Airlines, Delta Air Lines, and United Airlines resumed some flights after delays caused earlier in the day. 

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In Europe, Lufthansa, KLM, and SAS Airlines faced disruptions in their operations. 

In Delhi's Indira Gandhi International Airport, everything was being done manually. No electric check-ins were being done and gate information was being shared on a whiteboard by hand.

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Medical services were disrupted in Germany and the UK. 

When Will the Outage Problem Be Fixed?

Microsoft Global Outage: Here are All the Details

Kurtz said, "The issue has been identified, isolated, and a fix has been deployed.”

Later on, Microsoft shared that the underlying issue was fixed but the 'residual impact' was affecting some services. 

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